Operations Manager – Traffic

Site Services is seeking an experienced and driven Operations Manager to join our team based in Eagle Farm. This role is ideal for a strong leader with a solid operations background who thrives in a fast-paced environment and enjoys mentoring and developing teams.
Key Responsibilities
• Oversee day-to-day traffic operations and workforce coordination
• Develop new revenue opportunities through proactive engagement with new and prospective clients;
• Lead, mentor, and support operations and field staff
• Build and maintain effective interpersonal relationships internally and externally
• Conduct onboarding and Training for new hires
• Conduct Site Visits and Audits
• Conduct Drug & Alcohol screening
• Ensure compliance with company procedures, WHS requirements, and traffic regulations
• Assist with rostering, workforce planning, and operational reporting
• Maintain strong communication with clients, crews, and management teams
• Lead a Safety-First Culture
• Provide leadership in the workplace by modelling high standards of work performance, positively influencing teams and individuals.
• Exercise analytical and problem-solving skills to pre-empt and mitigate risks in relation to all traffic management operations.
• Manage and develop a team that will ensure that individual skills are enhanced and potentially realized.

About You
• Previous experience in Traffic Management operations or supervision of large workforces
• Strong leadership and people management skills
• Ability to work autonomously and lead teams effectively
• Confident conducting training, onboarding, and compliance activities
• Excellent communication and Organisational skills
• Experience of investigating Workplace Incidents and developing corrective actions
• Experience with Performance management of workforce and industrial relations compliance
• Flexible and willing to be on call after hours / weekends on rotating roster
• Strong understanding of safety and operational procedures
Requirements
• Traffic Management industry experience would be an advantage but is not essential
• Demonstrated experience successfully managing client relationships.
• Proven ability to lead a team, drive performance and provide exceptional service.
• An understanding of financial and business development principles to drive the profitability of the depot.
• Experience within a blue-collar environment
• Current Traffic Control tickets (not essential, but required to obtain after employment)

What We Offer You
• Attractive Remuneration Package paid weekly – Additional bonuses paid based on Business performance
• Flexible working environment
• Brand New Company car (Toyota Hilux SR5) with personal use allowed
• Laptop and Phone
If you’re ready to join a growing company, please click apply now