Medical Receptionist

Work arrangement: On-site

Job Description

About The Role

Excellent opportunity for a customer service superstar to join our small supportive team as a Medical Receptionist in our fast-paced clinic, located at our Altona Clinic in a full-time capacity. The role also requires flexibility to travel and support nearby west clinics when required.

We Offer

• Inclusive Team Culture – We support and uplift each other
• Full Training Provided – No medical admin experience needed!
• Career development opportunities within our growing network
• Staff Recognition & Awards – We celebrate your success
• Corporate Perks & Discounts + Health and wellness benefits
• Fitness Passport Access – 1,000+ gyms nationwide
• Discounted Private Health Insurance
• Novated leasing and salary sacrifice
• Paid Parental Leave – Because family comes first
Why join us

Capital Radiology is part of IDX – you’ll enjoy the support, stability, and opportunities that come with being part of one of Australia and New Zealand’s largest radiology providers, while working in a welcoming, community-focused local clinic.

As part of Victoria’s largest radiology network, with over 60 clinics, we combine the knowledge and expertise of more than 1,000 Victorian staff working across our Lake Imaging, Capital Radiology, Imaging @ Olympic Park, Direct Radiology, and Future Medical Imaging Group brands.

To Apply

If you are passionate about patient care and making a positive impact to the community click on APPLY NOW!

We are part of the Circle Back Initiative, and we are committed to keeping you informed of your progress either via phone or email after the application close date.

To learn more about us, follow us on LinkedIn or visit us at www.capitalradiology.com.au

Key Responsibilities

As a medical receptionist you will be responsible for

• Managing all phone enquiries in a timely, professional and confidential manner
• Front of house reception / greeting patients upon arrival
• Schedule appointments for patients and referrers
• Issue patient invoices/receipts and process Medicare rebates as required
• Enter and update patient registration details
• Ensure the reception and waiting area is clean and presentable at all times
This is an outstanding opportunity for those who are eager to learn, driven, resilient and empathetic, whilst also possessing a strong customer service background

Requirements

You Will Have

• Strong customer service and patient focus skills
• Eagerness to learn
• Excellent time management and organisational skills
• High level of attention to detail and confidentiality
• Ability to work autonomously, as well as part of a team
• Experience in a Radiology background, as well as exposure to Medicare services will be highly regarded
• Drivers license and a car

About the Company

Integral Diagnostics (IDX) is a leading provider of diagnostic imaging and radiology services across Australia and New Zealand. The company operates a network of clinics and employs radiologists and imaging specialists to deliver high-quality medical imaging and patient care.