Pool Attendant

Primary purpose of the role
The Pool Attendant (Lifeguard) is responsible for proactive supervision of all aquatic areas ensuring patron safety and first aid, emergency incident response procedures and efficient operation of the Aquatic Centre.
Key accountabilities
• Perform day to day operational requirements to ensure the Centre exhibits the highest standards of operations and pool safety.
• Monitor and manage the facilities and provide regular reports to the Pool Operations Supervisors.
• Respond to incidents requiring first aid treatment and complete paperwork where necessary.
• Ensure a positive relationship in all customer interactions whilst maintaining a professional and friendly manner to maximise customer satisfaction and retention.
• Liaise with other work areas and venues to provide and seek information relative to daily operations of the Centre.
• Provide assistance to patrons with regard to access and directions for use of the Centre and scheduled bookings and events.